Shipping policy

Delivery timescale

We use Australia Post for shipments and goods are shipped with tracking numbers.

We dispatch between 1-3 business days after receiving an order. Following dispatch, an order may take a further 2-5 business days to reach the customer.

You understand that we will use our best endeavours to meet stated timeframes for dispatch and delivery, however many factors can affect these timeframes and we cannot guarantee that they will always be met.

Australia Post timeframes from our warehouse are generally as follows:

Delivery Area	Standard
Melbourne, Geelong, Ballarat, Bendigo	2-4 Days
Sydney, Wollongong, Newcastle, ACT, Central Coast, Adelaide	3-7 Days
Brisbane, Sunshine Coast, Gold Coast, Hobart	3-8 Days
Perth, Darwin	6-12 Days
Rest of Australia	6-14 Days